CRM Educational Course
for Professional DevelopmentInstructors
James Holland, MS, CCDS
President & CEO
Kimber Walters, RN, BSN, CCDS, MBA
Vice President & COO
Tristan Pendergrass, FHRS, CCDS, CEPS
Director of Business Development
Sarah Fritzsche, CCDS
CRM Specialist
No sessions scheduled right now
Cost: $950
ATI accepts checks or money orders (payable to ATI), or credit cards.
Target Audience:
- Directors
- Managers
- Marketing
- Supply Chain Command
- National Accounts / Contracting
- Anyone that could benefit from device knowledge
Course Description:
- History of CRM
- Indications for devices
- Fundamentals of Pacemakers, ICDs and CRT devices
- Features that enhance patient outcomes
- Basic Programmer Navigation
- Aligned Service Model
- Automation: Good and Bad
- 70 Years Experience / Q&A
Course Objectives:
Students will be able to:
- Understand the history of devices
- Understand what patients are indicated for devices
- Understand the functionality of devices
- Understand how devices help patients
- Understand how to improve patient outcomes
- Understand how to navigate programmer screens
